Frequently Asked Questions
Your guide to a seamless beauty shopping experience.
Are your beauty products authentic?
Yes, Samawa Global guarantees 100% authenticity. We source all our perfumes, skincare, and cosmetics directly from authorized distributors or the original brands.
What is your shipping policy?
We offer domestic and international shipping. Orders are typically processed within 24 hours, with delivery times ranging from 2-5 business days depending on your location.
Can I return a product if I am not satisfied?
We accept returns within 14 days of delivery, provided the product is unopened, unused, and in its original packaging due to hygiene standards.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, AMEX), as well as popular digital wallets and secure online payment gateways.
How can I track my order?
Once your order is shipped, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.
Do you offer wholesale opportunities?
Yes, Samawa Global provides wholesale pricing for bulk orders. Please contact our dedicated B2B team through the 'Contact Us' page for more information.