Returns & Exchanges

At Samawa Global, we want you to be completely satisfied with your beauty purchases. If you are not happy with your order, you may return eligible products within 14 days of receipt for a refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email or our online portal with your order number and the reason for the return.

• 2.
  Prepare the Package

  Ensure the beauty products are unused, unopened, and in their original packaging to qualify for a full refund.

• 3.
  Schedule a Pickup

  Once approved, we will arrange for a courier to collect the item from your doorstep at a convenient time.

• 4.
  Processing & Refund

  After our quality team inspects the returned item, your refund or exchange will be processed within 5 to 7 business days.